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Yukon Gold Casino Online – Responsible Play Policy

At Yukon Gold Casino Online, we understand that gambling is a recreational activity meant for entertainment. It’s important to us that you play within your means, both financially and in terms of time. Our policy is designed to help you avoid problem gambling and ensure you maintain control over your gaming experience.

To support you in playing responsibly, please keep the following advice in mind:

  • Pre-determine your budget: Always decide on the maximum amount of money you are willing to spend before you start playing.
  • Don’t chase losses: Resist the temptation to try and win back money you’ve lost, as this often leads to further losses.
  • Be aware of your playing patterns: Pay attention to how frequently and for how long you are gambling.
  • Know when to stop: Take regular breaks, especially when you are winning. It’s smart to recognise the best time to conclude your session.
  • Gambling is entertainment, not income: Remember that this is a leisure activity, not a method for quick enrichment or a solution to financial difficulties.
  • Outcomes are random: Understand that gambling relies on chance. There are no foolproof strategies or guarantees of success.
  • Avoid gambling when vulnerable: Do not gamble if you are feeling low, upset, or under the influence of alcohol or drugs.
  • Maintain life balance: Ensure gambling is balanced with other activities and responsibilities in your daily life.

If you have any concerns about your gambling behaviour or simply wish to check your habits, we provide a quick self-assessment test to assist you.

For further assistance and information regarding problem gambling in New Zealand, please refer to:

Deposit Limits

You have the option to set daily, weekly, and monthly limits on your deposits.

If you believe that setting personal deposit limits would be beneficial for you, please contact our casino support team to discuss the available settings.

Please note that should you wish to increase your limits or remove them entirely, these changes will not be applied instantly. Any increase in limits will only take effect after a cooling-off period of 24 hours has passed.

Self-Exclusion

If you feel that you are developing a gambling problem and need to restrict your access to gaming for a short or long period, we offer a Self-Exclusion option.

  • Cooling-off periods: Available for durations between 24 hours and 6 weeks.
  • Self-exclusion period: Minimum of 6 months.

It is important to understand that once a self-exclusion request has been applied, this decision cannot be reversed. We strongly advise you to carefully consider this step and, if uncertain, to discuss your situation with a gambling support group before committing to self-exclusion.

To initiate a Self-Exclusion period due to concerns about your gambling, please contact our casino support team to explore the responsible gambling options and determine the most suitable choice for your needs. Following this initial discussion, a formal request in email format will be required for us to implement the restrictions effectively. This email must originate from the address registered on your Casino Account. Self-exclusions are not considered active until a confirmation email has been dispatched from the Casino to the email address registered on your Casino account.

Should you decide to enter a self-exclusion period, please ensure you also apply self-exclusion at any other online gambling operators where you may hold accounts.

  • If Yukon Gold Casino Online deems it unsuitable or detrimental to a Gaming Account holder’s well-being for the account to be reopened, it may be permanently closed at the sole discretion of Yukon Gold Casino Online. Yukon Gold Casino Online reserves the right to initiate an exclusion if there is reason to believe the account holder has a gambling problem, or if other circumstances suggest it is not in their best interest or the Casino’s best interest to continue gambling activities.